WAFER: Wafer toppers are firm and are best used on cupcakes with piped buttercream they will stay firm for 2-3 days.

FONDANT: Fondant toppers are cut from an icing sheet which is soft so these are best placed on cupcakes with a thin/flat layer of buttercream.

SHELF LIFE: Both the wafer and fondant toppers along with the edible ink have a really long shelf life however, we suggest they are used within 6 months.

PACKAGING: My cupcake cake toppers come in a little sealed cellophane bag to keep them fresh.

PROCESSING: I try to make and dispatch orders within a couple of days however, sometimes life just gets in the way! so please allow 3-5 days to process, make and dispatch your order.

DELIVERY: I use Royal Mail 1st or 2nd class large letter. If you choose 1st Class please allow and additional 1-2 days on top of the processing time. If you choose 2nd class please allow an additional 2-3 days on top of the processing time.

URGENT ORDERS: I am usually able to help when you have an urgent order but please email me before placing your order at info@beautifulcraftinguk.com

RETURNS: Due to the edible/personalised nature of my cake toppers I do not accept returns.

REFUNDS: Occasionally a packet gets lost although I have to say rarely however, should not not receive your order I will happily refund you once the Royal Mail refund policy requirements have been met. I appreciate this can take some time but unless this procedure is followed I am unable to make a claim on your behalf.